Recently I talked to a friend who works for an online education service. She was nail-biting frazzled.
“Our company just hired a service to survey all the employees about our attitudes,” she said. “The problem is, they know what our problems are. We have a situation where people keep getting asked to do more and more, with no additional reward. It would be bad enough if we were broke, but they keep telling us we’re doing well. And now they’re spending money to find out if we’re happy? Gimme a break.”
I don’t have an answer to this one.
Are you ready to leave? That is, do you have another source of income so you can live without this job? If so, I’d get out of there.
You might ask them directly (if you’re not concerned about your long-term future), “Why are you paying someone to ask us about situations we’ve already told you about?”
And if you’re not in a position to challenge them, start looking for a new job and/or look into starting a business.
What do you think?